We offer several sizes to suit different hair types and hairstyles.

• XS – Great for toddlers, fine hair, braid ends and small sections.
  
• Small – Ideal for younger children, finer hair and half-up hairstyles.
  
• Thick (Standard) – Our most popular everyday size, suitable for most school-aged children and teenagers.
  
• Large – Best for thick, long or curly hair that needs extra stretch.
  
• Soft Knitted Ponytail Holders – A snag-free option made from soft knitted braid for comfortable everyday wear.
  

Choosing the right size helps create a secure ponytail without needing to wrap the elastic excessively.

Our Basic Hair Elastics – Thick are by far our most popular everyday hair tie. They're the go-to choice for school, sport and everyday hairstyles because they suit most hair types.

We also use these on our bow products.

Basic Hair Elastics provide a firm, secure hold, making them ideal for school, sport and active days.

Soft Knitted Ponytail Holders are made from soft knitted braid. They're a great choice if you prefer a softer feel and a gentle, snag-free finish.

No. Our hair elastics are designed without metal joins, helping to reduce snagging and breakage during normal use.

Yes, but we recommend choosing the size that best suits your hair.

For very thick or long hair, our Thick Hair Elastics usually provide the most comfortable fit.

Yes.

Customers with finer hair often prefer our XS or Small sizes, while the Thick size works well for fuller ponytails.

Like all elastic products, they naturally lose some tension over time depending on how frequently they're used.

Rotating between several hair ties helps maximise their lifespan.

Absolutely.

They're designed specifically for everyday school wear and are available in Australia's largest range of school uniform colours.

Most in-stock orders are processed and dispatched on the next business day.

We offer a range of Australia Post shipping options at checkout, so you can choose the delivery method that best suits your needs.

If you're local, free order collection is also available from Shoalwater, Western Australia.

If your order contains pre-order, backorder or custom items, please see the FAQ below for information about lead times and combined shipping.

For full delivery information, including shipping rates and estimated delivery times, please see our Shipping Policy.

Yes! Many of our products are in stock and ready to ship, while others may be available on pre-order, backorder, or as a custom order.

You'll always know the availability of each product by the stock status shown on the product page.

Pre-orders and backorders

• A non-refundable pre-payment is required to secure your order.
• Lead times are shown on each product page.
• While we quote 4–8 weeks, many orders arrive much sooner. We'd rather deliver earlier than expected!

Ordering in-stock and pre-order items together
If your order contains both in-stock and pre-order items, we'll usually hold your order and ship everything together once all items are available.

If you'd prefer your in-stock items shipped sooner, simply let us know. We'll be happy to arrange this, with an additional shipping charge for the second parcel.

Need your order by a specific date? Please email Hello@SchoolPonytails.com.au before ordering, and we'll let you know the expected timeframe.