Gift Card

The perfect last minute gift | Straight to your inbox | No expiry date

Shopping for someone else but not sure what to give them? Give them the gift of choice with a School Ponytails gift card.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees, and no expiry date.

You'll receive an email from us within minutes with the gift card code; all you need to do is print it out or forward it over to the recipient.

Gift card FAQ

• Gift cards can be used more than once, given there's still a balance remaining on the card.
• You can use more than one gift card at once.
• Customers don't have access to check their own gift card balance, but we can do it for you! Just email us at Hello@SchoolPonytails.com.au with the details of your gift card purchase, and we'll check for you.
• You can't use a gift card to buy another gift card, and can't apply a discount to purchase a gift card.
• You can make a purchase with a gift card and apply a discount code.
• We take no responsibility for lost or stolen gift cards. The code is unique, so please protect it like you would cash.

In-Stock Orders

In-stock items are usually dispatched the next business day. Orders placed early may be dispatched the same day where possible.

You'll receive a shipping confirmation email with tracking details where applicable.

Pre-Orders & Custom Products

• Pre-orders: Allow approximately 4–8 weeks before dispatch, unless otherwise stated on the product page.
• Custom and personalised products: Production timeframes are shown on individual product pages.
• Orders containing both in-stock and pre-order items are generally shipped together once everything is ready.

Delivery Within Australia

We ship Australia-wide using Australia Post and selected couriers.

Shipping options and prices are displayed at checkout. Delivery estimates begin after dispatch and depend on the carrier.

Need your order urgently? We recommend selecting Express Post where available and contacting us before ordering if you have a specific deadline.

Free Local Pick-Up

Free collection is available from Shoalwater, Western Australia.

We'll email you when your order is ready with collection instructions. Our pickup box is accessible 24/7.

Deliver to School

Orders using our Deliver to School service are held until your school's next scheduled fundraising delivery. Delivery dates are organised by your school or club.

International Shipping

We ship to selected international destinations. Import duties, taxes and customs charges may apply and are generally the customer's responsibility unless collected at checkout.

Important Delivery Information

• Untracked Large Letter shipping may be available for eligible small items.
• Aerosol products may have shipping restrictions, including limited Express Post availability.
• Orders are not dispatched on WA public holidays, and seasonal closures may apply.

Questions or Need Your Order by a Certain Date?

Email Hello@SchoolPonytails.com.au before ordering, and we'll help you choose the best option.

View our full Shipping Policy for further details and conditions.